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Browsing ICEAC - Instituto de Ciências Econômicas, Administrativas e Contábeis by Author "Phonlor, Patricia"

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Buyers-supplier relationship and service performance: an operations perspective analyses

Paiva, Ely Laureano; Phonlor, Patricia; D’Avila, Lívia Castro (2008)

This article analyzes the influence of the buyer-supplier relationship continuity on service performance. We used a survey with a sample of 53 companies that are users of international maritime transport belonging to two ...

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