Assessment of a brazilian public hospital’s performance for management purposes: a soft operations research case in action

Longaray, André Andrade; Ensslin, Leonardo; Ensslin, Sandra Rolim; Rosa, Izaias Otacílio da
URI: http://repositorio.furg.br/handle/1/5550
Date: 2015

Abstract:

Brazil’s public health management system has undergone substantial restructuring over the past decade. One of the consequences of this restructuring is the establishment of a new relationship between the Ministry of Health (MS) and the Ministry of Education (MEC) regarding the funding of Federal University Hospitals. The Brazilian Ministry of Health has implemented a certification process for the University Hospitals that requires meeting a set of financial, managerial, and educational processes related goals, and adoption of an assistance model. This article uses the MultiCriteria Decision Aid (MCDA) approach to support the development of a model that can help the university hospitals’ managers assess their institutional performance to meet their joint goals with the MS/MEC and obtain the certification. This case study was conducted at a hospital within the Brazilian federal education network.

Show full item record

 

Files in this item

Assessment of a Brazilian public hospital’s performance for management purposes a soft operations research case in action.pdf
Size: 3.741Mb Format: PDF

This item appears in the following Collection(s)

:

  • ICEAC - Artigos Publicados em Periódicos